In the last 2 months we have had the results of 2 Patient Feedback Surveys. The first showed that 94% of our patients rate the service they receive from Wyndham House as good, very good or excellent. This all round satisfaction was mirrored in the Patient Participation Group (PPG) coordinated survey that showed increased scores in all areas from when we last ran it in 2012. However we do not plan to rest up. Please see the action plan we have developed to continue to push for improvements in 2013/14 (links in the PPG section of website).
