Continuing to flex our texts
This year’s Flu Clinic will be on Saturday 4th October. The Joint Committee for Vaccination and Immunisation (JCVI) continue to recommend that patients over 75 years old and patients who are immunosuppressed (those being treated for cancer or on drugs that suppress their immune response) receive Covid vaccines every 6 months. This policy is working well. Covid is still present in the community; most people will know of someone who has recently suffered from it. However, it is rare for anyone to be admitted to hospital. Just like Flu, Covid is a 7+ day illness with fluctuating temperatures, aches, pains and feeling of exhaustion. Both illnesses will put an averagely fit young adult out of action for 7 – 10 days. This is why it remains important to prevent elderly and vulnerable patients contracting them and so patients over 75 years old will again be offered Flu and Covid vaccinations at the same time.
We have received a lot of very positive feedback regarding the ‘your medication is ready’ texts that we started sending out a couple of months ago. These have reduced both phone calls to the surgery and unnecessary visits to see whether medication is ready for pick up. Thank you to everyone for giving the dispensary team five days before you enquire but we are pleased to report that almost everyone is receiving their texts well within this timeframe.
This year we are going to use a new booking system for the Flu Clinic. Patients will be sent a text inviting you to book your appointment on Saturday 4th Oct. The text will contain a link that will take you directly to a booking screen where you can choose from the slots available. This is replacing our previous ‘alphabet time slots’ system that has worked well over the last 5 years but we think booking a specific time during the day will give everyone more flexibility and make the clinic more efficient.
Patients who do not have a mobile phone should not be worried, we will be contacting them using a different route. We will be sending the texts out at the beginning of September and these will be staggered to ensure everyone will have access to appointments to choose from throughout the day. We would expect all patients eligible for flu vaccines (patients aged > 65 yrs old, those with Diabetes, Cardiac, Respiratory Disease or taking any immunosuppressive treatments) to have had the opportunity to book an appointment by the 10th September. Please do not contact us before we contact you. If you believe you are eligible for a Flu vaccine and have not heard from us by 15th September then give us a ring.
Both of the above systems depend on us having a correct mobile phone number for all patients. Please could you ensure this is the case. Joan Povey our Digital Social Prescriber continues to be available to help anyone who would like to start to use a mobile phone or increase their confidence with it. Booking your flu vaccine appointment might be a great opportunity to link up with Joan for some help. We are very happy to put patients in contact with her, just ask at reception.
Anthony O’Brien
Wyndham House Surgery