Once you have your password you will be able to book an appointment with GP or Practice Nurse on line.  Just click here or use link on Home Page.

Trish Brown, our Senior Practice Nurse, has been teaching nurses training to become General Practice Nurses for many years at Plymouth University.  Recently the GP Unit where she lectures won the Education Provider of the Year at The General Practice Awards in London.  Hopefully next year we will be harnessing Trish’s expertise further when we commence a pilot nurse training programme linked to the University and the South West Deanery at Wyndham House.

The Friends of Wyndham House are generously funding a series of Balance Classes which will run in the Community Hall.  The courses aim to improve balance, coordination, leg strength and so reduce risks of falling.  The course is free and patients who attend all six sessions will gain the most benefit.  The first course has just finished and was extremely successful.  For further details please contact the surgery.

New Repeat Prescription Service

The new Repeat Prescription Service is up and running. It allows you to choose and tick from your own personal Repeat List.  Please come into the surgery with some Photo ID (Passport/Driving Licence) before you need your next repeat to collect a Username and Password.  If you have collected this already click on above link to access the new service.  The same Username and Password will also enable you to book Appointments On-line.  NB it is important that you always Log Out of the system (as you do with your bank account). If you have any difficulties using the new system follow this link for a step by step guide. 

Wyndham House Surgery are proud to have sponsored one of the prizes to be awarded to pupils at Silverton School at the end of their final year. The prize will be given to a pupil judged to have made the most progress during their time at Primary School.  Anthony O’Brien and Emma Ziegler are pictured presenting the cup to Silverton Headmaster Mr Heath Nickels.

The Friends of Wyndham House Surgery have been running a prescription delivery service since 2006.  This is organised by Janet Topham (pictured with “Bertie”).  We currently regularly deliver medication to over 300 patients in all the villages within the surgery catchment area.  It is a fantastic service highly valued by patients.  If you know of someone who would benefit from “Bertie’ deliveries please let us know at the surgery”

The Podiatry Service for Silvertonians was almost relocated to Tiverton last month.  However after some negotiations and also support from the Friends of Wyndham House we are very pleased to announce that the service will remain local.  A podiatrist from Tiverton will continue to come and work for one day a week at Wyndham House.  The day has changed to a Friday and a new examination couch has been purchased in a joint venture between Podiatry and the Friends.  This has enabled the Service to meet the requirements of the Care Quality Commission and still run a local clinic.  Thanks very much to all involved that has allowed this excellent service to remain in the village.

As a team we work very hard to ensure patients can book appointments for the time most convenient for them.  We always score extremely highly in access surveys (99% of patients were able to book an appointment to see GP of their choice at time they wanted 2010).  It is also very reassuring that we have very few missed appointments (again 99% of booked appointments are kept by patients).  However we recognise the two are linked.  We ask anyone who has booked an appointment but then finds they are not going to be able to make it to please ring and let us know – we can then use it for someone else.  There is no harm is aspiring for 100% in both categories but we need everyone to help us achieve this.

Results of most recent patient survey and information all about our Patient Reference Group please have a look

Access our Patient Questionnaire survey results >>

Access our 2012 Patient Participation Report  >>

Access our 2012 Practice Action Plan >>

Thanks to all our patients who have agreed to take part in the national PreFit trial which is investigating methods of reducing the risks of falls in the elderly population.  Once the trial period is over we will be setting up some regular Balance Classes hopefully starting in August 2012.