As a team we work very hard to ensure patients can book appointments for the time most convenient for them. We always score extremely highly in access surveys (99% of patients were able to book an appointment to see GP of their choice at time they wanted 2010). It is also very reassuring that we have very few missed appointments (again 99% of booked appointments are kept by patients). However we recognise the two are linked. We ask anyone who has booked an appointment but then finds they are not going to be able to make it to please ring and let us know – we can then use it for someone else. There is no harm is aspiring for 100% in both categories but we need everyone to help us achieve this.
Survey Results
Results of most recent patient survey and information all about our Patient Reference Group please have a look
Access our Patient Questionnaire survey results >>
Access our 2012 Patient Participation Report >>
On your toes….
Thanks to all our patients who have agreed to take part in the national PreFit trial which is investigating methods of reducing the risks of falls in the elderly population. Once the trial period is over we will be setting up some regular Balance Classes hopefully starting in August 2012.
Men’s Fitness Group
Males Age 65+ Monday mornings in the Millennium Hall 9.30 – 10.15 £2 per session.
Wheelchair Amnesty
We have three wheelchairs which have gone missing from the surgery! One Green, one Red and one Black. If you have got one lurking in a spare room or garage, doing nothing , please may we have it back. Or if you have a wheelchair which you do not use and it is just getting in your way, please would you consider donating it to us? Many thanks
Surveys
Please take a look at the surveys page. This is an opportunity for us to explore your ideas re services we could develop or improve. All input is welcome. We are always striving to keep abreast of all new technological changes and utilise them in best way to help patient care.
Teledermatology
We are pleased to announce that we have just successfully completed our first interactive dermatology appointment from the surgery. We have the facility to photograph any rashes/skin lesions upon which we might need a second opinion. We will send images to the Consultant Dermatologists along with e mailed letter and receive a reply within 48 hours. So do not be surprised if doctors or nurses are keen to take your photo in order to save you a trip to the hospital.
How to lose weight
Find out all about our ‘Five & Alive’ weight loss program for men and women.
- Five hours over Five Weeks to feel Alive
- Five a day – a guide to healthy eating
- Five times thirty – ways to keep active
- Five to lose – aim to lose a few pounds
- Five for outlook – ideas to keep positive
- Five to stay alive – maintain a healthy lifestyle
Repeat Prescriptions
Click here to access our on-line prescription ordering service and arrange to pick up or have your medications delivered.
Click here for detailed guide on how to use your password
Clinical Information
- Diabetes
- Asthma + How to use your inhaler
- Raised Blood Pressure (Hypertension)
- Otago Strength & Balance exercises
- TALKWORKS
- Exercises for Hip, Knee, Back & Shoulder pain
- Dementia Support
- Keeping fit in Silverton
- The blood sugar diet
- Should you have your PSA checked?
- Teenager’s Health
- Other useful information/links
- Taking your Blood pressure at home
Useful Information
- Firearms Certificates
- Silverton Memory Cafe
- Age UK in Tiverton, Cullompton & Mid Devon
- District Nurses
- Link Up (Voluntary Car Service)
- The Friends of Wyndham House Membership Form
- Links to Community Services in Devon
- Devon Carers
- Baby Weigh & Play – New parent group
- Links to find Counsellors and Psychotherapists
- Form to change data sharing preferences
- Patient Participation Group


