Welcome to Wyndham House Surgery

Wyndham House Surgery is committed to high quality, accessible, community based healthcare.  We are a friendly, healthy, hardworking, innovative team who share core values of empathy, trust and honesty, in a harmonious, supportive environment.

Rated “Outstanding” by the CQC (Dec 2015)

 

Encouraging the younger generation

Wyndham House Surgery are proud to have sponsored one of the prizes to be awarded to pupils at Silverton School at the end of their final year. The prize will be given to a pupil judged to have made the most progress during their time at Primary School.  Anthony O’Brien and Emma Ziegler are pictured presenting the cup to Silverton Headmaster Mr Heath Nickels.

Pro-active Positive Push for Pre-Diabetes

Sylvia Wakeham and Trish Brown have set up some educational sessions for patients recently identified as being at risk of developing Diabetes.  Lots of recent research (some carried out at Wyndham House) has shown that pro-active changes in lifestyle in this group of patients can be very effective.  With support from the Friends of Wyndham House we will be inviting patients with Pre-Diabetes to come along to a two hour motivational training session in the next few months.    Sylvia ran the first of these this week and his pictured here with Trish at the end of what was a very successful and well received session.  For more information on Pre-Diabetes click here

“Bertie”

The Friends of Wyndham House Surgery have been running a prescription delivery service since 2006.  This is organised by Janet Topham (pictured with “Bertie”).  We currently regularly deliver medication to over 300 patients in all the villages within the surgery catchment area.  It is a fantastic service highly valued by patients.  If you know of someone who would benefit from “Bertie’ deliveries please let us know at the surgery”

Who Cares?

The Friends of Wyndham House are supporting the surgery in our Carer’s Project. We are identifying all those within our community who are actively caring for others. So often their hard work is overlooked and the costs to their health go unrecognised. We will be offering Carer’s Healthchecks, putting them in touch with support agencies and also ensuring the option of help with breaks / respite care are possible.  For more information on Carer’s Services in Devon click here

Podiatry Service Update

The Podiatry Service for Silvertonians was almost relocated to Tiverton last month.  However after some negotiations and also support from the Friends of Wyndham House we are very pleased to announce that the service will remain local.  A podiatrist from Tiverton will continue to come and work for one day a week at Wyndham House.  The day has changed to a Friday and a new examination couch has been purchased in a joint venture between Podiatry and the Friends.  This has enabled the Service to meet the requirements of the Care Quality Commission and still run a local clinic.  Thanks very much to all involved that has allowed this excellent service to remain in the village.

Missed Appointments

As a team we work very hard to ensure patients can book appointments for the time most convenient for them.  We always score extremely highly in access surveys (99% of patients were able to book an appointment to see GP of their choice at time they wanted 2010).  It is also very reassuring that we have very few missed appointments (again 99% of booked appointments are kept by patients).  However we recognise the two are linked.  We ask anyone who has booked an appointment but then finds they are not going to be able to make it to please ring and let us know – we can then use it for someone else.  There is no harm is aspiring for 100% in both categories but we need everyone to help us achieve this.

Survey Results

Results of most recent patient survey and information all about our Patient Reference Group please have a look

Access our Patient Questionnaire survey results >>

 

Access our 2012 Patient Participation Report  >>

 

Access our 2012 Practice Action Plan >>

On your toes….

Thanks to all our patients who have agreed to take part in the national PreFit trial which is investigating methods of reducing the risks of falls in the elderly population.  Once the trial period is over we will be setting up some regular Balance Classes hopefully starting in August 2012.

Men’s Fitness Group

Males Age 65+ Monday mornings in the Millennium Hall 9.30 – 10.15 £2 per session.

Wheelchair Amnesty

We have three wheelchairs which have gone missing from the surgery!   One Green, one Red and one Black.  If you have got one lurking in a spare room or garage, doing nothing , please may we have it back.  Or if you have a wheelchair  which you do not use and it is just getting in your way, please would you consider donating it to us?  Many thanks