Wyndham House Surgery

The Friends of Wyndham House Surgery have been running a prescription delivery service since 2006.  This is organised by Janet Topham (pictured with “Bertie”).  We currently regularly deliver medication to over 300 patients in all the villages within the surgery catchment area.  It is a fantastic service highly valued by patients.  If you know of someone who would benefit from “Bertie’ deliveries please let us know at the surgery”

The Podiatry Service for Silvertonians was almost relocated to Tiverton last month.  However after some negotiations and also support from the Friends of Wyndham House we are very pleased to announce that the service will remain local.  A podiatrist from Tiverton will continue to come and work for one day a week at Wyndham House.  The day has changed to a Friday and a new examination couch has been purchased in a joint venture between Podiatry and the Friends.  This has enabled the Service to meet the requirements of the Care Quality Commission and still run a local clinic.  Thanks very much to all involved that has allowed this excellent service to remain in the village.

As a team we work very hard to ensure patients can book appointments for the time most convenient for them.  We always score extremely highly in access surveys (99% of patients were able to book an appointment to see GP of their choice at time they wanted 2010).  It is also very reassuring that we have very few missed appointments (again 99% of booked appointments are kept by patients).  However we recognise the two are linked.  We ask anyone who has booked an appointment but then finds they are not going to be able to make it to please ring and let us know – we can then use it for someone else.  There is no harm is aspiring for 100% in both categories but we need everyone to help us achieve this.

Results of most recent patient survey and information all about our Patient Reference Group please have a look

Access our Patient Questionnaire survey results >>

Access our 2012 Patient Participation Report  >>

Access our 2012 Practice Action Plan >>

Thanks to all our patients who have agreed to take part in the national PreFit trial which is investigating methods of reducing the risks of falls in the elderly population.  Once the trial period is over we will be setting up some regular Balance Classes hopefully starting in August 2012.

Males Age 65+ Monday mornings in the Millennium Hall 9.30 – 10.15 £2 per session.

We have three wheelchairs which have gone missing from the surgery!   One Green, one Red and one Black.  If you have got one lurking in a spare room or garage, doing nothing , please may we have it back.  Or if you have a wheelchair  which you do not use and it is just getting in your way, please would you consider donating it to us?  Many thanks

Please take a look at the surveys page.  This is an opportunity for us to explore your ideas re services we could develop or improve.  All input is welcome. We are always striving to keep abreast of all new technological changes and utilise them in best way to help patient care.

We are pleased to announce that we have just successfully completed our first interactive dermatology appointment from the surgery.  We have the facility to photograph any rashes/skin lesions upon which we might need a second opinion.  We will send images to the Consultant Dermatologists along with e mailed letter and receive a reply within 48 hours.  So do not be surprised if doctors or nurses are keen to take your photo in order to save you a trip to the hospital.