Wyndham House Surgery

The LINK UP Service takes patients with medical appointments from home to surgery or hospitals in the area.  Click here for a list of drivers and their phone numbers.  All the drivers are volunteers and we are always on the look out for recruits.  If you would be able to help please contact Link Up co-ordinator Roger Higman (860571 roger.higman@homecall.co.uk)

This is a Government proposal that was part of the Health & Social Care Act 2011.  It is due to be put into action in Spring 2014.  The Government will be writing to every household in England to explain the scheme.  At the moment it is planned that all patients in NHS England will be automatically opted into the scheme unless they notify their GP that they would like to opt out.  More information is available at http://www.nhs.uk/NHSEngland/thenhs/records/healthrecords/Pages/care-data.aspx

We changed our computer system two years ago to SystmOne the most recently developed, most up to date and now most widely used GP IT technology.  If you need to see a GP somewhere else in the UK and they also use this system then they will be able to access your medical notes.  The recording of their consultation with you will also be available to us. This system is secure and only allows exchange of your medical information between health professionals who are actively treating you.  If you would prefer that your notes were not accessible to another GP you might see and/or information from that meeting did not return to us please can you let us know and we will opt you out of this sharing option.  Please note that this is completely separate and different to the Government scheme (care.data) that is soon to be announced.

A new Carers Support Group is starting in Silverton.  The group will meet every 3rd Tuesday at 2pm in the Methodist Church Hall.

This is an opportunity for those who are responsible for care and wellbeing of others in their own homes to seek support and share information about help available to them.  If you are in such a position please ensure we are aware of this at the surgery.  We run regular Clinics for Carers to ensure they are receiving all the help and benefits that are available to them.

Over the past 3 years we have been using our steriliser less and less as we have changed to disposable surgical instruments.  Retired surgeon Mr Jameson Evans is pictured here taking it where it can be put to good use in Zanzibar.  He is Trustee of Impact, a charity which does excellent work for disabled children in Third World Countries.

Women of Wyndham successfully launched their fundraising project last weekend by taking part in the Race for Life.  Congratulations to all on a successful and enjoyable run.  They aim to raise £1000 towards Breast Cancer Research and are well on the way to achieving it.

The server which runs our website was hacked by cyberspace vandals a few weeks ago.  For a few hours they were able to change one file which then opened when site first viewed.  This was effectively internet graffiti and should not happen again.  We can confidently reassure you that nothing else was compromised.  Your records/prescription details are protected by extremely advanced NHS security systems. Our website simply acts as a link to the SystmOne site which holds your records.  This is why the issuing of passwords for the new system was so important.  If you have any further questions regarding this please get in touch.

We are keen to use text messaging to remind patients about upcoming appointments. We need to have your consent and mobile number to do this.  If you are using the Repeat Prescription service you can update your details (mobile and e mail) via this secure link into our computer system and we would encourage you to do so.  You can also best communicate with us electronically by using the box highlighted on the Repeat Prescription request page.

We are having some new phone lines put in to help make it easier to contact us.  This work will be done at the end of April.  We hope it will not disrupt phone lines into the surgery on these days.  Once the new system is set up callers at busy times who are not answered straight away will be given their position in the queue.  More lines in and out of Wyndham House will mean finding us engaged will hopefully be a rare event.

The new repeat prescribing system has now been running very successfully for 6 months.  This is a more secure, quicker and safer system for both patients and dispensary staff.  We have now removed the old system from the website.  If you have any difficulties logging on with your password please see our helpful hints attachment.  Any other problems please ring.